Our Services
Northsouth Knowledge
Knowledge Management
Knowledge management is a systematic process of acquiring, structuring, managing, and distributing knowledge within an organization. It involves using various management practices and technologies to facilitate the creation, sharing, and use of knowledge.
Our Approach
Successful Knowledge Management combines a human-centered collaborative approach, intelligent technology integration guided by real needs, and sustainable knowledge development that enhances human capital while optimizing performance.
Jonathan Wüthrich | Chief Knowledge Officer
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Step 1
Preliminary Analysis
Analyze the company's environment and its knowledge management maturity level.Questionnaires Interviews Benchmarking -
Step 2
Mapping
Interview with the team; mapping knowledge and processes; identifying needs.Workshop Interviews Questionnaires Participatory workshops -
Step 3
Strategy
Co-creation of KM strategy and processes with employees; alignment with company strategy.Workshop Participatory workshops -
Step 4
Implementation
Implementation or adaptation of the employee training toolWorkshop -
Step 5
Continuous Improvement
Definition of a process for improving and updating the KM system.Questionnaires Interviews Benchmarking
Organizational Impact Levels
Northsouth Knowledge
Level Strategic
Vision Objectives KPIs Governance Change
We help you define a clear vision for your Knowledge Management, align it with your business strategy, allocate the necessary resources, and implement appropriate governance. Northsouth Knowledge
Level Tactical
Co-construction Processes Workshops Training Capitalization
We help you co-construct your processes, stimulate team engagement, and implement appropriate training. Northsouth Knowledge
Level Operational
Contribution Sharing Improvement Feedback
We help you implement active contribution to the knowledge base, optimize the use of tools, and continuously improve processes.